Privacy Policy

1. Introduction

At Labbaik Umrah Transport, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or book our transport services in Birmingham.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and home address
• Booking Details: Pickup and drop-off locations, travel dates, flight details
• Payment Information: We collect payment details securely through our payment processors. We do not store credit card information on our servers
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site

3. How We Use Your Information

We use your information for the following purposes:

• To process and confirm your transport bookings
• To communicate with you about your upcoming rides
• To send you important updates or changes to your booking
• To improve our website and customer service
• To comply with legal obligations

4. How We Protect Your Information

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All sensitive information is encrypted and transmitted securely.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With drivers strictly necessary to fulfill your booking
• When required by law or to protect our legal rights
• With trusted service providers who assist us in operating our website (e.g., payment processors)

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications at any time

To exercise these rights, please contact us at info@labbaiktransport.com or +44 1234 567890.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.